Last updated: November 29, 2024
Welcome to KOSMO.IA ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our services, including our interactive dashboard for business customer service management across Meta platforms (the "Service"). By using the Service, you agree to comply with these Terms. If you do not agree, you may not use the Service.
By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must discontinue use of the Service immediately.
We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting on our website with an updated "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
Our Service provides tools to manage customer interactions across Meta platforms, including Facebook Messenger and Instagram. Features include message management, analytics, automated responses, and consolidated communication dashboards.
Our Service complies with Meta’s platform policies, including obtaining user consent for data processing and adhering to data security standards. For more details, please refer to the Meta Platform Terms.
By using the Service, you consent to the collection and use of your data as described in our Privacy Policy. All data is securely stored on Amazon Web Services (AWS) servers located in Oregon, USA, and complies with applicable data protection laws.
The Service integrates with Meta platforms and may rely on third-party services. We are not responsible for the practices or content of third-party services. Users are encouraged to review their respective terms and policies.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid, if any, for accessing the Service.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm the integrity of the Service.
These Terms are governed by the laws of the United Mexican States, without regard to its conflict of laws principles.
Any disputes arising from these Terms or the use of the Service will be resolved through binding arbitration in accordance with the rules of the Mexican Arbitration Center (CAM).
For any questions about these Terms or the Service, please contact us at:
Email: [email protected]